27713330.jpg
NUS Blue 2.JPG
NUS orange 2.JPG
NUS Blue 2.JPG
Grey.jpg
Grey.jpg
27713330.jpg

NUS Student Insurance


For full-time undergradudate, graduate and non-graduating students of National University of Singapore from 1 August 2017 to 31 July 2018

SCROLL DOWN

NUS Student Insurance


For full-time undergradudate, graduate and non-graduating students of National University of Singapore from 1 August 2017 to 31 July 2018

NUS Blue 2.JPG

Coverage


Covers accidental bodily injury and illness including mental illness.

Coverage


Covers accidental bodily injury and illness including mental illness.

Group Personal Accident (GPA) Insurance

  • Covers all full-time undergraduate, graduate and non-graduating students

  • Pays upon death, disablement and/or bodily injury caused solely and directly by an accident; sickness, illness and gradual deterioration is not covered

  • Worldwide cover

  • Please pay first and submit a claim for processing

Group Outpatient Specialist (SP) Insurance

  • Covers all full-time undergraduate, graduate and non-graduating students

  • Covers charges incurred for outpatient treatment by a Specialist, A&E Department, Physiotherapist and Traditional Chinese Medical Practitioner for Illness or Injury

  • A new referral is required if the last visit to the Specialist was more than 1 year ago

  • Please pay first and submit a claim for processing

Group Hospitalisation & Surgical (GHS) Insurance

  • Covers hospitalisation and/or surgical expenses for treatment for Illness or Injury
  • For hospitalisation/surgery, please apply for Letter of Guarantee (LOG) before admission

For Local (Singaporean/SPR) Undergraduate students:

  • B2 ward (6 bedded)
  • With sub-limits for surgery, hospital services etc.
  • No annual limit

For International Undergraduate, Local & International Graduate/Non-graduating students:

  • B1 ward (4 bedded)
  • Limit of $30,000 per year
  • Outpatient mental health treatment up to $2,000 per year
NUS orange 2.JPG

Letter of Guarantee (LOG)


A LOG is a document issued by the insurer for hospitalisation and/or surgery. With a LOG, the hospital will waive the cash deposit and payment of the hospital bill up to the limits of the insurance and subject to the policy terms and conditions. The hospital will bill the insurer directly.

Letter of Guarantee (LOG)


A LOG is a document issued by the insurer for hospitalisation and/or surgery. With a LOG, the hospital will waive the cash deposit and payment of the hospital bill up to the limits of the insurance and subject to the policy terms and conditions. The hospital will bill the insurer directly.

Apply for LOG

 

The LOG is not applicable for treatment outside Singapore. For treatment overseas, please pay first and submit a claim for processing.

 

Step 1

Complete this form and submit to MYCG at least 5 working days before the scheduled hospital admission/surgery. For emergency admission, please contact MYCG as soon as possible.

Step 2

Upload these documents:

  1. Completed Release of Medical Information Form (ROMIF) →

  2. Copy of Referral Letter from GP to Specialist, if any

  3. Copy of *Financial Counselling/ Admission Form/ Estimated Bill/ Day Surgery Authorisation Form

*The hospital will give these documents to the patient when the admission date is confirmed/during the financial counselling session. The documents will contain the estimated bill, diagnosis and treatment information - this information is required to process the LOG.

Step 3

The LOG will be faxed to the hospital 1 day prior to admission after it is approved by the insurer. A copy will be emailed to the student.

 

Step 4

Upon discharge from the hospital, please submit:

  1. Discharge Summary by email to mailto:nus@mycg.com.sg and
  2. Original Pre and Post hospitalisation/surgery bills by post to MYCG.
NUS Blue 2.JPG

Claims Procedure


If you have incurred medical expenses, please submit a claim for processing within 30 days of the date of treatment.

Claims which are submitted late may not be processed. Please submit early.

Claims Procedure


If you have incurred medical expenses, please submit a claim for processing within 30 days of the date of treatment.

Claims which are submitted late may not be processed. Please submit early.

How to make a claim?

 

Step 1

Prepare/obtain the following documents:

      GPA - Group Personal Accident Insurance
      GHS - Group Hospitalisation & Surgical Insurance
      H&S - Hospitalisation & Surgery
      LOG - Letter of Guarantee

Step 2

  • Please email the claim documents to MYCG. Please keep the original documents for up to one (1) year in case the insurer may require for verification or audit.
  • If you are submitting a claim under the Group Hospitaisation & Surgical (GHS) Insurance and did not apply for LOG, please submit the original Final Hospital Bill by post or by hand to MYCG.

Follow-Up Claims

Please email the Follow-up Claim Form and Bills to MYCG. Please keep the original documents for up to one (1) year in case the insurer may require for verification or audit.


Generally, claims will be processed within 30 days after receipt of complete documents and information.

The student will be notified of the result of the claim by email. For approved medical expense claims, the reimbursement will be credited into the student’s bank account.


Claim Notification

Claims should be submitted within 30 days of treatment. If more time is required, please submit this form to notify MYCG.

Claims which are submitted late may not be processed. Please submit early.

Grey.jpg

Singapore Government Restructured Hospitals and Specialists


The Outpatient Specialist and Group Hospitalisation & Surgical Insurance Benefits cover treatment at a Singapore Government Restructured Hospital and/or Specialist Outpatient Clinic. Please note that treatment at PRIVATE Hospitals may not be covered or covered partially.

Singapore Government Restructured Hospitals and Specialists


The Outpatient Specialist and Group Hospitalisation & Surgical Insurance Benefits cover treatment at a Singapore Government Restructured Hospital and/or Specialist Outpatient Clinic. Please note that treatment at PRIVATE Hospitals may not be covered or covered partially.

Alexandra Hospital

378 Alexandra Road
Singapore 159964
Tel 6379 4383
http://www.alexhosp.com.sg/

Changi General Hospital

2 Simei Street 3
Singapore 529889
Tel 6788 8833
http://www.cgh.com.sg/

Institute of Mental Health/ Woodbridge Hospital

Buangkok Green Medical Park
10 Buangkok View
Singapore 539747
Tel 6389 2000
http://www.imh.com.sg/

 

Khoo Teck Puat Hospital

90 Yishun Central
Singapore 768828
Tel 6555 8000
http://www.ktph.sg/main/home

KK Women's And Children's Hospital

100 Bukit Timah Road
Singapore 229899
Tel 6293 4044
http://www.kkh.com.sg/

National University Hospital

5 Lower Kent Ridge Rd
Singapore 119074
Tel 6779 5555
http://www.nuh.com.sg/

 

Singapore General Hospital

Outram Rd
Singapore 169608
Tel 6222 3322
http://www.sgh.com.sg/

Tan Tock Seng Hospital

11 Jalan Tan Tock Seng
Singapore 308433
Tel 6256 6011
http://www.ttsh.com.sg/

National Cancer Centre

11 Hospital Drive
Singapore 169610
Tel 6436 8000
http://www.nccs.com.sg/

 

National Heart Centre

17 Third Hospital Avenue
Singapore 168752
Tel 6436 7800
http://www.nhcs.com.sg/

National Skin Centre

1 Mandalay Road
Singapore 308205
Tel 6253 4455
http://www.nsc.gov.sg/

Singapore National Eye Centre

11 Third Hospital Avenue
Singapore 168751
Tel 6227 7255
http://www.snec.com.sg/

(please note that the SNEC operates a clinic at Gleneagles Hospital which is a private hospital; treatment at SNEC Gleneagles would not be covered)

 

Ng Teng Fong General Hospital

1 Jurong East Street 21
Singapore 609606
 
Tel 6716 2000
https://www.ntfgh.com.sg/

Grey.jpg

Contact


Contact


MYCG PTE LTD

1 Coleman Street
#10-09A The Adelphi
Singapore 179803

+65 6635 2160 (phone)
+65 6635 2161 (fax)

mailto: nus@mycg.com.sg
www.mycg.com.sg

 

NUS Student Insurance Website
www.mycg.com.sg/nus

 

24hr Emergency Hotline

+65 9336 0159
(for medical emergencies only
after business hours)

 

Operating Hours

Monday to Fridays
9 am to 5 pm

If you wish to visit us,
please avoid 12 noon to 2 pm.

We will be at NUS UHC every Wednesday and Thursday between 10 am to 12 noon. Please visit us if you prefer to discuss in person.

 
Name *
Name