IMPORTANT

Please note that the NUS Student Insurance does not cover treatment by a General Practitioner (GP) at UHC, Polyclinics or any external private GP clinics for illnesses.

Have you reported the incident to NUS? If not, please do so now or your claim may not be processed.

Students, who have sustained injuries resulting from incidents that occur on campus and/or while representing or participating in NUS-organised/approved activities, are required to submit to a copy of the AIMS acknowledgement email as a supporting document. If you have not made a report for the injury, please go to the Accident and Incident Management System to make the report. For queries on incident reporting, please contact ehs360@nus.edu.sg.

Examples of incidents (non-exhaustive list) to be reported:

  • Injury sustained during activities in your academic curriculum

  • Injury sustained while playing sports in a facility on campus

  • Injury sustained from slip, trip and fall incidents on campus

  • Food poisoning from ingesting food from canteens

Step 1

Enter your Personal and Bank Details

If this is your first time using the e-claims system, please register here.

Please have your (student's) bank details ready including the account number and branch code. Please do not provide bank details belonging to someone else.

If you have registered here previously, please skip this step.

Step 2

Enter New Claim Details

Please provide details of your claim here.
This form should be completed each time you have a new claim.

A claim is a specific injury or illness. For example, fracture of right ankle would be considered a claim. Eye infection would be considered as another claim. You have to complete this form only once for each claim.

If you have completed this form previously and would like to submit follow-up bills, please skip this step and go to Step 3.

Step 3

Submit Invoices

Submit the invoice you wish to claim.
If you have more than 1 invoice, please save as a PDF to upload as 1 file.

Please note that the NUS Student Insurance does not cover treatment by a General Practitioner (GP) at UHC, Polyclinics or any external private GP clinics for illnesses.

If you would like to submit supporting documents only, please skip this step and go to Step 4.

Step 4

Submit Supporting Documents

(e.g. referral letter, test reports etc.)