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Group Hospitalisation & Surgical Insurance (GHSI)


With Mental Health Rider

For Full-Time International Students of Nanyang, Ngee Ann, Republic, Singapore and Temasek Polytechnic

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Group Hospitalisation & Surgical Insurance (GHSI)


With Mental Health Rider

For Full-Time International Students of Nanyang, Ngee Ann, Republic, Singapore and Temasek Polytechnic

 
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Please note that there is a change of insurer wef 1 April 2019 (15 April 2019 for NP). The new insurer is MSIG Insurance (Singapore) Pte Ltd.

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What is Covered?


Covers treatment for Bodily Injury and Sickness including Mental Illness, Communicable Diseases (requiring isolation and/or quarantine by law such as SARS, bird flu) and other infectious diseases at a Singapore Government Restructured Hospital/Specialist Outpatient Clinic/A&E.

What is Covered?


Covers treatment for Bodily Injury and Sickness including Mental Illness, Communicable Diseases (requiring isolation and/or quarantine by law such as SARS, bird flu) and other infectious diseases at a Singapore Government Restructured Hospital/Specialist Outpatient Clinic/A&E.

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  • Covers treatment for Communicable Diseases requiring isolation and/or quarantine by law such as SARS, bird flu and other infectious diseases. 

  • 24 hours worldwide for emergency treatment for accident or acute illness where immediate medical attention is required (does not cover non-emergency, elective and/or intentionally booked treatment overseas except for international students who return to their home country for hospitalisation and/or surgery). 

  • Medical expenses incurred in an overseas hospital will be limited to similar treatment in a B1 ward at Singapore General Hospital.

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Letter of Guarantee (LOG)


A LOG is a document issued by the insurer for hospitalisation and/or surgery. With a LOG, the hospital will waive the cash deposit and payment of the hospital bill up to the limits of the insurance and subject to the policy terms and conditions. The hospital will bill the insurer directly.

Letter of Guarantee (LOG)


A LOG is a document issued by the insurer for hospitalisation and/or surgery. With a LOG, the hospital will waive the cash deposit and payment of the hospital bill up to the limits of the insurance and subject to the policy terms and conditions. The hospital will bill the insurer directly.

Apply for LOG

 

The LOG is not applicable for outpatient treatment or treatment outside Singapore. For both, please pay first and submit a claim for reimbursement.

 

Step 1

Complete this form and submit to MYCG at least 5 working days before the scheduled hospital admission/surgery. For emergency admission, please call MYCG.

Step 2

Email these documents to MYCG at customercare@mycg.com.sg:

  1. Copy of referral letter, diagnostic test reports etc. if any

  2. Copy of *Care Cost Form / Financial Counselling Form

(*The hospital will give these documents to you when the admission date is confirmed. The documents should contain the estimated bill, diagnosis and name of procedure/surgery.)

Step 3

The insurer will assess the case. If approved, the LOG will be emailed to you one day before the admission. Please print and hand it to the hospital admission staff.

 

Step 4

Upon discharge from the hospital, please email to MYCG:

  1. Discharge Summary and

  2. Original Pre and Post hospitalisation/surgery bills.

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Claims


If you have incurred medical expenses, please submit a claim for processing within 30 days of the date of treatment.

Claims


If you have incurred medical expenses, please submit a claim for processing within 30 days of the date of treatment.

If you wish to make a claim for medical expenses incurred before 1 April 2019 (14 April 2019 for NP), please request for the previous claim form by email to MYCG.


How to make a claim?

 

Step 1

Prepare/obtain the following documents:

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Step 2

Email the documents to MYCG.

 

Step 3

Keep the original invoices for 6 months in event the insurer requests for verification or audit.


Generally, claims will be processed within 30 days after receipt of complete documents and information. You will be notified of the result of the claim by email. For approved medical expense claims, the reimbursement will be credited into your bank account.


FOLLOW-UP CLAIMS

Please email the invoice to MYCG and with the subject header:
“Name / Name of Polytechnic / Follow-up Claim / Claim Ref No. (if available)”.


CLAIM NOTIFICATION

Claims should be submitted within 30 days of treatment. If more time is required, please submit this form to notify MYCG.

Claims which are submitted late may not be processed. Please submit early.

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Government Restructured Hospitals/Specialists


The GHSI covers treatment at a Singapore Government Restructured Hospital and/or Specialist Outpatient Clinic. Please note that treatment at PRIVATE Hospitals will not be covered.

Government Restructured Hospitals/Specialists


The GHSI covers treatment at a Singapore Government Restructured Hospital and/or Specialist Outpatient Clinic. Please note that treatment at PRIVATE Hospitals will not be covered.

  • Alexandra Hospital (AH)

  • Changi General Hospital (CGH)

  • Institute of Mental Health (IMH)

  • Khoo Teck Puat Hospital (KTPH)

  • KK Women’s and Children’s Hospital (KKH)

  • National Cancer Centre (NCC)

  • National Heart Centre (NHC)

  • National Skin Centre (NSC)

  • National University Hospital (NUH)

  • Ng Teng Fong General Hospital (NTFGH)

  • Seng Kang General Hospital (SKGH)

  • Singapore General Hospital (SGH)

  • Singapore National Eye Centre (SNEC)

  • Tan Tock Seng Hospital (TTSH)

 Please note that:

  • treatment at a hospital 24-hr walk-in clinic may not covered. For emergencies, please seek treatment at the hospital A&E.

  • treatment at a Government Restructured Outpatient Specialist Clinic operating out of Private Hospital/Clinic premises is not covered.

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Contact


Contact


MYCG & Partners Pte Ltd

6A Shenton Way
#04-01 OUE Downtown Gallery
Singapore 068815

+65 8118 MYCG (6924)
during business hours only

customercare@mycg.com.sg
www.mycg.com.sg

Polytechnic GHSI Website
www.mycg.com.sg/poly-ghsi

 

24hr Medical Emergency Hotline

+65 9336 0159
(for emergencies only
after business hours)

 

Operating Hours

Monday to Fridays
9 am to 5 pm

If you wish to visit us,
please avoid 12 noon to 2 pm.

Name *
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MYCG Perks - GP Clinics


International Students of Nanyang, Ngee Ann, Republic, Singapore and Temasek Polytechnic will enjoy a preferential rate when they visit the GP clinics on the panel.

MYCG Perks - GP Clinics


International Students of Nanyang, Ngee Ann, Republic, Singapore and Temasek Polytechnic will enjoy a preferential rate when they visit the GP clinics on the panel.

Help us to help you. Let us know how often you have used this service so that we can assess its usefulness.


Which are the participating clinics?


What is the preferential rate?

5 to 10% lower than the walk-in rate for standard medical conditions.


How does it work?

 
01
 

Download the panel clinic list:

 
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Visit one of the clinics on the panel. Participating clinics will have a decal that looks like this:

 
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Show your Student Pass to the clinic staff.

 
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You will enjoy a preferential rate for your visit.


STUDENTS, PLEASE NOTE:

  1. You have to pay for the visit, like other walk-in patients.

  2. This is not an insurance or managed healthcare scheme.

  3. The preferential rate offered is at the discretion of the clinic. The clinic's decision is final.

  4. MYCG does not have control over the clinic's actions.

  5. Clinics may withdraw from this programme at any time. Please check the Panel Clinic List before your visit in case of changes.

  6. This programme is offered purely as a service. MYCG does not receive any compensation, monetary or otherwise, for your visits to the clinics.