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Group Hospitalisation & Surgical Insurance (GHSI)


With Mental Health Rider

For Full-Time International Students of Nanyang, Ngee Ann, Republic, Singapore and Temasek Polytechnic

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Group Hospitalisation & Surgical Insurance (GHSI)


With Mental Health Rider

For Full-Time International Students of Nanyang, Ngee Ann, Republic, Singapore and Temasek Polytechnic

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What is Covered?


Covers treatment for Bodily Injury and Sickness including Mental Illness, Communicable Diseases (requiring isolation and/or quarantine by law such as SARS, bird flu) and other infectious diseases at a Singapore Government/Restructured Hospital/Specialist Outpatient Clinic/A&E.

What is Covered?


Covers treatment for Bodily Injury and Sickness including Mental Illness, Communicable Diseases (requiring isolation and/or quarantine by law such as SARS, bird flu) and other infectious diseases at a Singapore Government/Restructured Hospital/Specialist Outpatient Clinic/A&E.

  • Territorial Limit – 24 hours worldwide for emergency treatment for accident or acute illness while overseas where immediate medical attention is required (does not cover non-emergency, elective and/or intentionally booked treatment overseas except for international students who return to their home country for hospitalisation and/or surgery).

 

  • Medical expenses incurred in an overseas hospital will be limited to similar treatment in a B1 ward at Singapore General Hospital.
 

For more information including the List of Exclusions and Frequently Asked Questions (FAQ), please download the brochure.

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Letter of Guarantee (LOG)


A LOG is a document issued by the insurer for hospitalisation and/or surgery. With a LOG, the hospital will waive the cash deposit and payment of the hospital bill up to the limits of the insurance and subject to the policy terms and conditions. The hospital will bill the insurer directly.

Letter of Guarantee (LOG)


A LOG is a document issued by the insurer for hospitalisation and/or surgery. With a LOG, the hospital will waive the cash deposit and payment of the hospital bill up to the limits of the insurance and subject to the policy terms and conditions. The hospital will bill the insurer directly.

Apply for LOG

 

The LOG is not applicable for treatment outside Singapore. For treatment overseas, please pay first and submit a claim for reimbursement.

 

Step 1

Complete this form and submit to MYCG at least 5 working days before the scheduled hospital admission/surgery. For emergency admission, please contact MYCG as soon as possible.

Step 2

Upload these documents:

  1. Completed Release of Medical Information Form (ROMIF) →

  2. Copy of Referral Letter from GP to Specialist, if any

  3. Copy of *Financial Counselling/ Admission Form/ Estimated Bill/ Day Surgery Authorisation Form

*The hospital will give these documents to the patient when the admission date is confirmed/during the financial counselling session. The documents will contain the estimated bill, diagnosis and treatment information - this information is required to process the LOG.

Step 3

The LOG will be faxed to the hospital 1 day prior to admission after it is approved by the insurer. A copy will be emailed to the student.

 

Step 4

Upon discharge from the hospital, please submit:

  1. Discharge Summary by email to customercare@mycg.com.sg and
  2. Original Pre and Post hospitalisation/surgery bills by post to MYCG.
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Claims


If you have incurred medical expenses, please submit a claim for processing within 30 days of the date of treatment.

Claims


If you have incurred medical expenses, please submit a claim for processing within 30 days of the date of treatment.

How to make a claim?

 

Step 1

Prepare/obtain the following documents:

      H&S - Hospitalisation & Surgery          LOG - Letter of Guarantee

Step 2

Please keep a copy for your records.

 

Step 3

Send the documents by post to MYCG.


Generally, claims will be processed within 30 days after receipt of complete documents and information.

The student will be notified of the result of the claim by email. For approved medical expense claims, the reimbursement will be credited into the student’s bank account.


FOLLOW-UP CLAIMS

Please post the original bills to MYCG with a note attached stating “Follow-up Claim”, the “Student’s Full Name” and “Name of Polytechnic”.


CLAIM NOTIFICATION

Claims should be submitted within 30 days of treatment. If more time is required, please submit this form to notify MYCG.

Claims which are submitted late may not be processed. Please submit early.

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Government/Restructured Hospitals/Specialists


The GHSI covers treatment at a Singapore Government/Restructured Hospital and/or Specialist Outpatient Clinic. Please note that treatment at PRIVATE Hospitals will not be covered.

Government/Restructured Hospitals/Specialists


The GHSI covers treatment at a Singapore Government/Restructured Hospital and/or Specialist Outpatient Clinic. Please note that treatment at PRIVATE Hospitals will not be covered.

Alexandra Hospital

378 Alexandra Road
Singapore 159964
Tel 6379 4383
http://www.alexhosp.com.sg/

Changi General Hospital

2 Simei Street 3
Singapore 529889
Tel 6788 8833
http://www.cgh.com.sg/

Institute of Mental Health/ Woodbridge Hospital

Buangkok Green Medical Park
10 Buangkok View
Singapore 539747
Tel 6389 2000
http://www.imh.com.sg/

 

Khoo Teck Puat Hospital

90 Yishun Central
Singapore 768828
Tel 6555 8000
http://www.ktph.sg/main/home

KK Women's And Children's Hospital

100 Bukit Timah Road
Singapore 229899
Tel 6293 4044
http://www.kkh.com.sg/

National University Hospital

5 Lower Kent Ridge Rd
Singapore 119074
Tel 6779 5555
http://www.nuh.com.sg/

 

Singapore General Hospital

Outram Rd
Singapore 169608
Tel 6222 3322
http://www.sgh.com.sg/

Tan Tock Seng Hospital

11 Jalan Tan Tock Seng
Singapore 308433
Tel 6256 6011
http://www.ttsh.com.sg/

National Cancer Centre

11 Hospital Drive
Singapore 169610
Tel 6436 8000
http://www.nccs.com.sg/

 

National Heart Centre

17 Third Hospital Avenue
Singapore 168752
Tel 6436 7800
http://www.nhcs.com.sg/

National Skin Centre

1 Mandalay Road
Singapore 308205
Tel 6253 4455
http://www.nsc.gov.sg/

Singapore National Eye Centre

11 Third Hospital Avenue
Singapore 168751
Tel 6227 7255
http://www.snec.com.sg/

(please note that the SNEC operates a clinic at Gleneagles Hospital which is a private hospital; treatment at SNEC Gleneagles would not be covered)

Ng Teng Fong General Hospital

1 Jurong East Street 21
Singapore 609606
Tel: +65 6716 2000
https://www.ntfgh.com.sg/


Important!
Please note that treatment at the hospital 24 hour clinic is not covered. For emergency, please seek treatment at the hospital accident & emergency (A&E) department.

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Contact & Downloads


Contact & Downloads


MYCG PTE LTD

1 Coleman Street
#10-09A The Adelphi
Singapore 179803

+65 6635 2160 (phone)
+65 6635 2161 (fax)

customercare@mycg.com.sg
www.mycg.com.sg

Polytechnic GHSI Website
www.mycg.com.sg/poly-ghsi

 

24hr Emergency Hotline

+65 9336 0159
(for emergencies only
after business hours)

 

Operating Hours

Monday to Fridays
9 am to 5 pm

If you wish to visit us,
please avoid 12 noon to 2 pm.

Name *
Name

Downloads

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MYCG Perks - GP Clinics


International Students of Nanyang, Ngee Ann, Republic, Singapore and Temasek Polytechnic will enjoy a preferential rate when they visit the GP clinics on the panel.

MYCG Perks - GP Clinics


International Students of Nanyang, Ngee Ann, Republic, Singapore and Temasek Polytechnic will enjoy a preferential rate when they visit the GP clinics on the panel.

Help us to help you. Let us know how often you have used this service so that we can assess its usefulness.


Which are the participating clinics?


What is the preferential rate?

5 to 10% lower than the walk-in rate for standard medical conditions.


How does it work?

 
01
 

Download the panel clinic list:

 
02
 

Visit one of the clinics on the panel. Participating clinics will have a decal that looks like this:

 
03
 

Show your Student Pass to the clinic staff.

 
04
 

You will enjoy a preferential rate for your visit.


STUDENTS, PLEASE NOTE:

  1. You have to pay for the visit, like other walk-in patients.

  2. This is not an insurance or managed healthcare scheme.

  3. The preferential rate offered is at the discretion of the clinic. The clinic's decision is final.

  4. MYCG does not have control over the clinic's actions.

  5. Clinics may withdraw from this programme at any time. Please check the Panel Clinic List before your visit in case of changes.

  6. This programme is offered purely as a service. MYCG does not receive any compensation, monetary or otherwise, for your visits to the clinics.