Apply for LOG

 

  • The LOG is only applicable under the Group Hospitalisation & Surgical Insurance (GHS).

  • The LOG is not applicable for treatment outside Singapore.

  • For treatment overseas, please pay first and submit a claim for reimbursement.

  • Please note that LOG will not be issued for medical treatment that is not covered or if the required medical information cannot be obtained prior to hospital admission.

  • For emergencies, please contact MYCG immediately or pay the bill first and submit the claim later.

 

Step 1

Complete this form and submit to MYCG at least 5 working days before the scheduled hospital admission/surgery. For emergency admission, please contact MYCG as soon as possible.

Step 2

Email the following documents to customercare@mycg.com.sg:

  1. Completed Release of Medical Information Form (ROMIF) →

  2. Copy of Referral Letter from GP to Specialist, written Test Reports etc. if any

  3. Copy of *Financial Counselling/ Admission Form/ Day Surgery Authorisation Form

*The hospital will give these documents to the patient when the admission date is confirmed/during the financial counselling session. The documents will contain the estimated bill, diagnosis and treatment information - this information is required to process the LOG.

Step 3

The LOG will be faxed to the hospital 1 to 2 days prior to admission after it is approved by the insurer. A copy will be emailed to the student - please print and bring to the hospital on the day of admission.

 

Step 4

Upon discharge from the hospital, please email the Inpatient Discharge Summary and any pre and post-hospitalisation/surgery bills to MYCG.